The Government has made a commitment to provide every home and business in the UK with access to a basic broadband service so that browsing the web and keeping in touch with families and friends is easier.

With our Surf Rural packages, you get free setup and a free wireless router with your BDUK voucher, meaning you only pay the monthly fee.

Looking to apply for the Better Broadband Scheme?
Just fill in this form and let us get the discount voucher for you.

Better Broadband (BDUK) FAQ'S

BDUK stands for Broadband Delivery United Kingdom, whereby the Government is supporting the delivery of superfast broadband to homes and businesses who currently cannot achieve superfast speeds. A BDUK voucher is issued to customers who currently experience low broadband speeds and can benefit from superfast broadband connections.

You can contact us to request a BDUK voucher. Eligibility criteria includes that your current download speed is lower than 2Mbps. We will apply on your behalf and where successful you will be eligible for a new higher minimum broadband connection speed.

In order to get and redeem a BDUK voucher you will need to contact an authorised supplier. Broadband Shack or registered under the scheme and can make the application on your behalf. If you request that we do so we will ask you for some basic information and submit the application. Where successful, we can then arrange for faster broadband to be installed at your property.

Eligibility depends on your existing broadband connection. Your existing line must be capable of achieving no higher than 2Mbps download speeds. If you think you may be eligible for this initiative please contact us for further information.

The BDUK scheme is designed to assist properties with very slow broadband connections to get their equipment upgraded, allowing them to receive faster broadband. The voucher helps towards the cost of new or upgraded equipment in order to improve the speed of your broadband connection.

Packages available on this scheme

These packages are designed to offer rural broadband customers the best possible value and service when choosing to get superfast broadband connections at home. The availability of our rural broadband packages means better broadband really is available to even the most rural of customers, depending on the local 4G coverage.

The better broadband voucher scheme means eligible customers can get all the necessary equipment delivered and installed free of charge and you will only pay for the rural broadband package you select above.

If you want to be part of this great offer and your existing internet connection is not capable of speeds greater than 2Mbps then complete the form above – We’ll check if you’re eligible for the better broadband voucher scheme and look to get a superfast broadband connection set up at your rural property.


All prices shown include VAT @ 20% but vat will not be shown on home broadband invoices.
VAT is only shown on business broadband invoices.

All BDUK customers will be left with a service with a minimum download speed of at least 10Mbps and a minimum upload speed of at least 0.5Mbps.