Coronavirus (Covid-19) Update
Dear Customer
We would like to provide all our customers with an update on our current situation during these uncertain times.
To help prevent the spread of coronavirus, we have made the difficult decision to close our offices at this time and all agents will be working remotely. Customer service agents will be working from home, and can be contacted via email, through raising a support ticket, using your online account portal or please PM our Facebook page.
You can also still contact us on 0330 220 2121 but you may be prompted to leave a voicemail for someone to come back to you.
We hope that does not affect our support to our customers but we have now felt this is the best practice to keep everyone safe and still able to support you moving through these times.
Regards,
Broadband Shack
Wednesday, March 18, 2020
